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Bluetooth GPS puck connectivity issues

Hi all,
I've been testing successfully for a while now but have recently had connectivity issues with my puck. The Bluetooth connection itself is rock solid, however the iPad simply isn't receiving position data from the puck. I've tried rebooting, syncing, updating, all that jazz. I've read on the Apple Support Community that it was a bug with iOS 8.3 10 weeks ago that Apple has neglected altogether. Really wishing I'd bought a cellular version when I went all out for a full capacity iPad Air! That was a while back though, didn't foresee this use.
Hardware:
128gb iPad Air [wifi-only]
Garmin Glo GPS puck
Lifeproof nuud case w/case cradle [amazing...go buy one]
Any help would be appreciated!
Thanks,
-Tucker
I've been testing successfully for a while now but have recently had connectivity issues with my puck. The Bluetooth connection itself is rock solid, however the iPad simply isn't receiving position data from the puck. I've tried rebooting, syncing, updating, all that jazz. I've read on the Apple Support Community that it was a bug with iOS 8.3 10 weeks ago that Apple has neglected altogether. Really wishing I'd bought a cellular version when I went all out for a full capacity iPad Air! That was a while back though, didn't foresee this use.
Hardware:
128gb iPad Air [wifi-only]
Garmin Glo GPS puck
Lifeproof nuud case w/case cradle [amazing...go buy one]
Any help would be appreciated!
Thanks,
-Tucker
Best Answers
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Damian_offthegrid Administrator, Moderator Posts: 760 admin
Tucker sorry for the delay. The teams been running around the country the past few weeks. Appreciate helping out with a fellow members question. Great stuff and why we built the forum!THODGES89 said:Hi all,
I've been testing successfully for a while now but have recently had connectivity issues with my puck. The Bluetooth connection itself is rock solid, however the iPad simply isn't receiving position data from the puck. I've tried rebooting, syncing, updating, all that jazz. I've read on the Apple Support Community that it was a bug with iOS 8.3 10 weeks ago that Apple has neglected altogether. Really wishing I'd bought a cellular version when I went all out for a full capacity iPad Air! That was a while back though, didn't foresee this use.
Hardware:
128gb iPad Air [wifi-only]
Garmin Glo GPS puck
Lifeproof nuud case w/case cradle [amazing...go buy one]
Any help would be appreciated!
Thanks,
-Tucker
As far as pucks go we currently work directly side by side with Dual and their XGPS160. We have been working together with Dual for awhile now insuring both work at their optimum performance together.
We are aware of some of the issues currently with other pucks particularly the GLO however the way the puck acts is a little different between the GLO and XGPS160. We work strictly with the XGPS160 for how it performs and its coding is directly plugged into LeadNav. It was built for Aircraft....
We plan on tweaking some of the bugs out of the GLO eventually but are primary focus is the XGPS160.
Currently we are waiting for an iOS8 bug to be resolved by Apple to fix the random Bluetooth disconnect issues. This we believe came about when iOS8 prepped itself for the Apple Watch. Any issues with the XGPS160 seem to resolve with a "Reset all Setting" for the device.
You might however see an update sooner now from your post to help with the GLO! Nice pic!
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Damian_offthegrid Administrator, Moderator Posts: 760 admin
Tucker
Confirming a few things with my dev team...
So all bluetooth GPS's are having an issue right now due to the iOS8 bug... BUT we do not have any problems with the Dual XGPS160 because we have an API code bundle for the puck plugged directly into LeadNav GPS. This allows us to work around any external issues like you are currently experiencing with other pucks.
We run wifi only iPads all day long currently with the XGPS160...and have them in our store.
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Damian_offthegrid Administrator, Moderator Posts: 760 admin
We just locked down and updated some Dual XGPS160 bluetooth interference issues. Running rock solid on our Betas. Expect to see an app store update coming in a few weeks! -
Damian_offthegrid Administrator, Moderator Posts: 760 admin
With our last update any XGPS160 issues have been eliminated. Running strong!
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