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Off the grid questions

I am new to LeadNav and have a brand new iPad Mini 4 with the advanced map package. I've downloaded the entire Baja Peninsula on 14x zoom and 18x room for my route I just did. When I got to Baja and didn't have service the background map would not show up in any zoom. Just my route appeared with my location and speed working fine. Is there something I'm missing on how to download background maps? Thanks


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