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In App Purchases

It seems that I can't make any In App purchases. I'm getting an error message stating that there is an error loading product details. Is there an issue?

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  • Damian_offthegridDamian_offthegrid Posts: 609Administrator, Moderator admin
    This is an issue with Apple we brought up with them. They are working through it. We have discovered with all Data capable no contract iPad Air 1's and iPad minis that do not have an active cell service plan can't buy any in app purchases from any app. Not just ours..

    Suggest you use the apple link given in the error pop up to contact Apple to resolve this on your device.
  • Damian_offthegridDamian_offthegrid Posts: 609Administrator, Moderator admin

    It seems that I can't make any In App purchases. I'm getting an error message stating that there is an error loading product details. Is there an issue?

    Update !! If you are having any issues getting in app purchases contact support like it says in the popup. Apple will not release why it is doing this but once they get your apple ID they are able to do some tweaks to get you working again =)
  • BrianBottsBrianBotts Posts: 12Member
    Hi, Re in App purchases. Is 'Map Sub' a yearly subscription as well? I see that 'advance sub' is which is fine. Might be a dumb question but can I get a map of Ocotillo Wells with the basic?
  • Damian_offthegridDamian_offthegrid Posts: 609Administrator, Moderator admin
    edited February 21
    All in app subscriptions are yearly. Primarily reason for yearly subscriptions for saving maps for offline use is because it is a paid service from our map providers. They allow you to borrow this imagery and we get billed every time you do.

    So in this case the lower map subscription might be good for you under the lower cost to borrow that area year to year
  • BrianBottsBrianBotts Posts: 12Member

    All in app subscriptions are yearly. Primarily reason for yearly subscriptions for saving maps for offline use is because it is a paid service from our map providers. They allow you to borrow this imagery and we get billed every time you do.



    So in this case the lower map subscription might be good for you under the lower cost to borrow that area year to year

    Hi,

    I bought it on my phone but cannot see the purchase on my ipad?
  • Damian_offthegridDamian_offthegrid Posts: 609Administrator, Moderator admin
    Not sure how this one got by me but you can read through our website FAQ on this. If the In App is not reflecting on another device sharing the same iTunes account, Easiest thing to do is backup any LEADNAV Collections on the device not showing the purchase, delete the App and Reinstall.
  • BladerunnerBladerunner Posts: 1Member
    I am new to Leadnav and not sure if this the forum for this question. I do a fair of off-roading with a group and. We are using 2 to three different gps. As you can imagine a lot of confusion ensues. I would like to download the map app but am unsure which one. Can anyone helps
    ?
  • Damian_offthegridDamian_offthegrid Posts: 609Administrator, Moderator admin
    You can watch our LEADNAV Lvl1 online course videos on our training page to get a better understanding but generally if you’re on foot you will run the Advanced subscription and if in a vehicle the Pro pack for the ability to save n store larger areas of background map imagery.
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